FAQS

ORDER RELATED

How many days/much time will my order take to deliver?

The order will take 24hrs to delivery when placed before 8pm the previous day.

Where can i place my order?

You can place the order on our website order.icecreamworks.com/

Do you do deliveries outside Mumbai?

No, we are only available in Mumbai at the moment.

Do you have Cash on Delivery?

Cash on delivery not available

Can we gift ICW to someone?

Yes, we have a various options available and a special box for gifting purposes. You can check the gift box section on our website or leave us a mail on [email protected] and we will get in touch with you.

I hope ice-cream does not melt in the process of delivery and I receive it in a frozen state.

Our Ice-creams and Popsicles are carefully packed in dry ice to keep the products frozen in the process of delivery and are delivered to you in the best condition.

How to dispose of Dry Ice?

Do not touch with bare hands or keep inside freezer. Dispose of the dry ice in the kitchen sink/trash can or keep it outside the house and it will evaporate on its own.